Having trouble logging in?


Below are a few suggestions to help you log into your subscription account.
If you continue to have trouble, please use the form on this page.

 

How do I login to gactcaandtrusts.com?

  • Visit https://www.gatcaandtrusts.com/login/
  • Enter your username and password.
  • Click the checkbox to confirm you have agreed to the terms and conditions.
  • You may also click the checkbox for your computer to remember these details.
  • Be sure to use the correct username (not email address) and password
  • Still can’t get in? Please contact our support team directly through the form on this page and a team member will assist you in gaining access to your account.


Lost your password?

  • To reset your password, please follow the “Lost Password” link on the login page.
  • Enter your subscription account email address and an email will be sent to you with a reset link.
  • Follow the procedure to create a new password and make sure store it somewhere safe.
  • Still can’t get in? Please contact our support team directly through the form on this page and a team member will assist you in gaining access to your account.


Maximum login sessions allowed.

  • When you purchase a gatcaandtrusts.com subscription you are allowed 2 simultaneous logins.
  • It is recommended that you log out of each session when you have finished viewing your content.
  • For security reasons, you will be automatically logged out if your browser has been idle for more than 4 hours.
  • In some circumstances you may receive an error message that says something like “Maximum 2 login sessions allowed”. In this case please contact our support team directly through the form on this page and a team member will assist you.
  • Alternatively, if you require more logins, please contact our sales department directly.


Can’t Access paid content?

  • Access to paid content is made available when you purchase a 1 year gatcaandtrusts.com subscription.
  • The “Trial Level” and “Free Level” subscriptions give you a sneak peak of some of our paid content but obviously we can’t give it all away for free.
  • If you are a paid subscriber and you are experiencing difficulties accessing your paid content, please contact our support team directly through the form on this page and a team member will assist you.


Can’t remember your Username?

  • Your username was created when you started your subscription account with gatcaandtrusts.com.
  • If you have forgotten your username, you may find it in the first few emails you received from us.
  • If you still cannot remember your username, please contact our support team directly through the form on this page and a team member will assist you.